Essential questions to ask before signing an extended warranty agreement


When you sign an extended warranty on your vehicle, it’s important to make sure that you are choosing the best product to suit your needs. There are a number of warranty providers out there, but not all of them will meet or exceed your expectations. By asking the right questions before signing on the dotted line, you will have a better understanding of what to expect from your coverage.

What does my warranty cover?

Used car extended warranties come in all shapes and sizes. Some companies offer limited structures whereas other providers take it up a notch with customized warranty products. When choosing your plan, you need to make sure that you understand exactly what is covered and what is not. The representative assisting you through the decision-making process should take the time to listen to your concerns before offering you any plans. Don’t be afraid to ask for an in-depth explanation of the warranty before you sign.

Am I getting the best value for money?

It’s easy to be attracted to savings and hot deals, but true value for money is what we all should be looking for. Cheaper doesn’t always mean better value and, when shopping for a used car warranty, you should prepare to compare. It’s not just about comparing the rates but also the level of customer service, professionalism and what you’re getting for your money at the end of the day. For example, a slightly more expensive plan can prove more valuable than a cheaper one if it offers more benefits.

Am I liable for any repair costs?

Make sure that you understand all the terms of your policy and ask the representative about your deductible. Deductibles are the fees payable by the vehicle owner in the event of a claim. Your deductible will be based on the package, and it will form part of your agreement. It’s also worth asking the representative about keeping your deductible as low as possible. In some cases, a zero deductible might be on the table.

What is the procedure for filing a claim?

In the event of a repair claim, it’s important to understand the claims procedure. Make sure that you understand each of these steps and keep a copy of all steps and the contact number for the claims department at all times.

Where to service/repair my vehicle?

When your vehicle is under an extended warranty, it works in a similar manner to manufacturer warranties. Your vehicle may only be serviced by a licensed mechanic. In case of a breakdown, it’s important to call your warranty company first. Then a warranty company will direct you to an authorized facility depending on the issue.

Are there any limitations?

Your warranty might be subject to limits in terms of mileage and/or a particular time frame. You might be restricted to a certain number of claims per year, for example, and it’s important to familiarize yourself with these limits.

For comprehensive coverage, an A-Protect used vehicle warranty will set your mind at ease. Call our knowledgeable team today at 1(866) 660-6444 or (416) 661-7444 to find out more about how we will customize your extended warranty!

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